Returns & Exchanges

At FRESHY, we want you to love your new look, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your fashion finds are in their original condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the printed return slip provided by our portal.

• 3.
  Ship It Back

  Attach the pre-paid shipping label to your parcel and drop it off at any authorized courier location near you.

• 4.
  Receive Your Refund

  Once our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.